Complaint Form

    Please fill in the information, so we can take care as soon as possible.



    1. Customer Data

    I want to enter an alternative address for the replacement products (Otherwise the above address will be used)

    2. Date of order / Order-Number

    3. Affected product

    Brand, product name (if possible), colour, dualtex

    4. Description of complaint

    5. Photos of complaint

    For PU-holds: please also make a photo of the time-stamp on the bottom-site

    (Max per file limit: 10 MB, Allowed Filetypes: jpg, jpeg, png, gif, pdf, doc, docx, max. 10 files)

    6. How did the damage occur?

    5 + 6 =

    Yes, I have taken note of the privacy policy and agree that the data I have provided will be collected and stored electronically. My data will only be used for the purpose of processing and answering my inquiry. By submitting the contact form, I declare my agreement to the processing of my data. The data transmission is encrypted.